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Terms and Conditions

1. Introduction

Welcome to R Concepts Ltd Online Store (“we”, “us”, or “our”). By using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

2. Company Information

Company Name: R Concepts Ltd. Registered Address: Central Chambers, 227 London Road, Hadleigh, Essex, United Kingdom, SS7 2RF.  Company Registration Number: 10714003.  VAT Number: 282501517

Email: info@rconcepts.co.uk Phone: 01932 593032

3. Products and Pricing

All products listed on our website are subject to availability. Prices are stated in GBP and include VAT where applicable. We reserve the right to modify product prices at any time without prior notice.

4. Ordering and Payment

Orders are confirmed upon receipt of payment. 4.2 We accept payment via PayPal or cash on collection. 4.3 If we are unable to fulfil your order, we will notify you and issue a refund.

5. Delivery and Shipping

We aim to dispatch orders within 3 working days. 5.2 Shipping costs and estimated delivery times are detailed at checkout. 5.3 We are not responsible for delays caused by third-party couriers.

6. Returns and Refunds

You have the right to return products within 14 days of receipt in accordance with the Consumer Contracts Regulations 2013. 6.2 Returned items must be unused and in their original packaging. 6.3 Refunds will be processed within 10 days after we receive the returned item. 6.4 Custom-made or perishable items are non-refundable unless faulty.

7. Consumer Rights

These terms do not affect your statutory rights under UK consumer law.

8. Limitation of Liability

We are not liable for any indirect or consequential losses. 8.2 Our total liability for any claim shall not exceed the amount paid for the product in question.

9. Intellectual Property

All content on this website, including text, images, and logos, is owned by us or licensed to us. You may not use or reproduce any content without our written permission.

10. Privacy and Data Protection

10.1 We comply with the UK GDPR and Data Protection Act 2018. 10.2 Please refer to our Privacy Policy for details on how we collect and use your personal data.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

13. Copyright

13.1 All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of R Concepts Ltd and is protected by UK copyright laws. 13.2 You may not reproduce, distribute, modify, or publicly display any content without prior written permission from us. 13.3 Any unauthorised use of our intellectual property may result in legal action.

14. Contact Information

If you have any questions about these terms, please contact us at info@rconcepts.co.uk

9. Intellectual Property

All content on this website, including text, images, and logos, is owned by us or licensed to us. You may not use or reproduce any content without our written permission.

10. Privacy and Data Protection

10.1 We comply with the UK GDPR and Data Protection Act 2018. 10.2 Please refer to our Privacy Policy for details on how we collect and use your personal data.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page.

13. Termination of Contract

14.1 We reserve the right to terminate or suspend your access to our website and services if you breach these terms and conditions. 13.2 Termination may occur without notice if we suspect fraudulent activity, misuse of our website, or any unlawful behaviour. 13.3 If you wish to terminate your agreement with us, you may do so by ceasing to use our website. 13.4 Termination does not affect any outstanding rights or obligations incurred prior to termination.

14. Contact Information

If you have any questions about these terms, please contact us at info@rconcepts.co.uk.